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Addon · Portals

Your customers, your brand, your domains.

Deploy multiple custom-branded portals across different domains. Provide buyers, brokers, and B2B partners with their own dedicated, secure environments connected directly to your CRM.

Why

Customer experience is your competitive moat.

Stop sending PDFs into the void. Structo's Portal engine lets you spin up dedicated environments for buyers, brokers, and B2B partners, each running on your own custom domains with tailored branding. The portals are not just dashboards—they are active communication and transaction hubs natively linked to your core CRM.

Capabilities

What's in the box.

Multi-Domain Tenancy

Run multiple portals simultaneously (e.g., portal.yourbrand.com for buyers, partners.yourbrand.com for brokers) with independent branding, TLS, and UI configurations.

Audience-Specific Portals

Tailor the experience entirely. A buyer sees their payment timeline and contracts; a broker sees their lead pipeline and commission payouts.

Native Chat Routing Engine

Customer messages in the portal route directly into your team's CRM chat. Use shared group inboxes, round-robin assignments, or route to the fastest online agent automatically.

Secure Polymorphic Identity

No disconnected “ghost” users. Every portal account is mathematically tied to a specific CRM record (Contact, Company, or Deal) with precise access scope.

Targeted In-Portal Ads & Notifications

Push promotional banners, upgrade offers, or critical notifications directly to specific customer segments inside their portal dashboard.

Multi-language & Localization

The UI instantly adapts to the user's locale, ensuring a native experience across global markets.

Showcase

How it looks.

Showcase / 01

One CRM, infinite branded portals.

Deploy a buyer portal, a broker portal, and a B2B partner portal side-by-side. Each runs on its own domain with its own accent colors, logo, and features, but feeds into the same unified CRM.

Portals · buyer, broker, and B2B environments on demand.

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1,600 × 1,000

modules/portals/showcase-dashboard.png

Customer portal dashboard — deal summary card, payment timeline, 2 pending documents, message preview from the account manager, white-label colours visible.

Showcase / 02

Chat that bridges the gap.

When a customer sends a message from their portal, it routes directly into your team's internal chat based on your rules: drop it in a group inbox, round-robin it to sales, or auto-route it to an online agent.

Chat Routing · native connection between portal and CRM.

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1,600 × 1,000

modules/portals/showcase-payments.png

Payments view in the portal — table of past/upcoming instalments, “Download statement” button, an overdue notice in muted accent at the top, payment method instructions below.

Showcase / 03

Turn the portal into a billboard.

Launch targeted advertising and notifications directly inside the portal. Promote new projects to existing buyers or announce higher commission structures to brokers right on their dashboard.

Engagement · targeted ads and native notifications.

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1,600 × 1,000

modules/portals/showcase-review.png

Mobile review flow — phone-frame mockup with the contract preview, an approve control, and a confirmation screen.

Having a dedicated portal for our brokers on its own domain completely changed how they interact with us. And the round-robin chat routing means no buyer inquiry ever slips through the cracks.
Head of Operations·International Real Estate Developer

See Portals in your data.

We'll set up a sandbox with sample records like yours. Demo runs 30 minutes; no card required.