Reservations & deposits

The reservation engine is what stops two salespeople from selling the same unit. It distinguishes a hold (a soft, expiring claim) from a reservation (a hard claim backed by a deposit), and it enforces that only one of either can exist on a unit at a time.

Soft holds

• Time-limited — every hold has a TTL (time-to-live) and auto-expires if it isn't converted.
• Non-blocking by design — a hold signals intent without locking the unit out of the funnel forever.
• Convertible — a hold becomes a reservation the moment a deposit is recorded.

Hard reservations

A reservation takes the unit off the market and tracks the deposit: amount, due date, and whether it has actually been collected. Reservations feed straight into the cashflow workspace, so an unpaid deposit shows up as outstanding rather than silently assumed.

Transfers between buyers

Buyers change. A reservation can be transferred from one buyer to another with the deposit and paperwork following the unit — the history records both parties, so you never lose the trail of who held it and when.

You can never double-sell

Sales can never accidentally double-sell a unit. The engine enforces one active claim per unit — the database won't let two reservations coexist.

Next

Once a reservation becomes a signed contract, payouts come into play: Bonuses & commissions.